Return and Refund Policy

Last Updated: August 22, 2026

At Avoriaex, customer satisfaction is our top priority. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we offer a simple return and refund process.

Return Eligibility

You may request a return or exchange within 30 days of receiving your order.

To be eligible for a return, items must meet the following conditions:

• The item must be unused, unworn, and in its original condition.
• The item must include original packaging and accessories.
• Proof of purchase or order information must be provided.

Items that are damaged due to misuse, improper handling, or normal wear and tear may not qualify for a refund or exchange.

Return Process

To start a return or exchange, please contact our customer support team at:

Email: neidagoshay507@outlook.com

Please include:

• Your order number
• Reason for return
• Photos or videos (if the item arrived damaged or defective)

Our team will review your request and provide return instructions.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed to the original payment method.
• Refunds typically appear within 5–10 business days depending on your payment provider.

Exchanges

We offer free exchanges within 30 days for eligible items. If you receive a defective, damaged, or incorrect product, please contact us and we will assist you with a replacement.

Order Cancellation

Orders may be canceled within 24 hours after purchase. After this period, orders may have already entered processing and cannot be canceled.

For any questions regarding returns or refunds, please contact:

Email: neidagoshay507@outlook.com